Quality Driven Innovation.
Regional Quality Leader With Global Perspective.
Quality Assurance of Core Processes To Produce Value Added Service Delivery, Customer Satisfaction and Organisation Satisfaction.
Coordinate the implementation of UKM Quality Life cycle and comprehensive continuous improvement to foster a culture of quality among its citizens
Ensure quality and recognition of study programmes through audit and benchmarking
Ensure the Quality Management System is internalised by the citizens of UKM
Improve the quality of core processes and service delivery through the development of internal standard, customer feedback and stakeholder systems