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5. Conclusion

The arrival of a disaster is an unpredictable situation. Meanwhile, handling victims, especially in aid
distribution, must be carried out as quickly as possible. Thus, previous researchers focused their studies on the
use of IT and IS in improving humanitarian responses. Several humanitarian organizations adopted the use of
IT and IS to produce an integrated HSCM. With the help of IT and IS, the transparency of the supply chain will
be maintained. Information at each level will be easily monitored, thus facilitating coordination between agents.
IT and IS can generate scenarios so that agents can analyze possible risks in the supply chain, analyze trends,
and request assistance. Most importantly, IT and IS will assist stakeholders in making policies, especially those
related to disaster assistance distribution.
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